Privacy Policy

The owner of the www.simultaneousinterpretation.eu website undertakes to ensure that all data processing related to its operations complies with the provisions of this policy, the applicable national legislation, and the legal acts of the European Union.

The data protection principles related to data processing are continuously available at: www.simultaneousinterpretation.eu/privacy-policy.

This notice is intended to inform the website’s visitors, as well as current and future clients and partners, about the protection of their personal data, given the paramount importance of respecting their informational self-determination rights.

The operator of the website, M&M Translation Services Kft., handles all personal data confidentially and implements all necessary security, technical, and organizational measures to ensure the security of the data.

M&M Translation Services Kft. hereby discloses its data processing practices.

1. Data Controller

• Company Name: M&M Translation Services Kft.
• Registered Office: 2335 Taksony, Dózsa György utca 14/B.
• Mailing Address: 2335 Taksony, Dózsa György utca 14/B.
• Tax Number: 14774621-2-13
• Phone: +36 24 898 257
• Email: interpret@mmts.hu

2. Categories of Processed Personal Data

Interpreting Assistant Tool
The purpose of the Interpreting Assistant is to support navigation among interpreting services and to provide an online contact option. Via the form, the data controller requests the name, email address, phone number, and event details to be interpreted. These are processed based on consent.

Cookies
To offer a personalized service, ease of use, and improved user experience, the website places small data files (cookies) in the user’s browser. Some cookies expire after the session ends, while others remain stored for a longer period.

We use various technologies (e.g., cookies) to provide the best experience for our users. These include data processing necessary for the functionality of the website, as well as others for optimizing settings, compiling anonymous statistics, or displaying personalized (advertising) content.

Cookies do not contain personal information and cannot be used to identify individual users.

Types of Cookies:

• Strictly Necessary Cookies:
  These are essential for using our services (e.g., proper display of requested pages and functions).
• Preference Cookies:
  These allow us to remember your actual or presumed preferences (e.g., language selection, regional availability of products).
• Statistical Cookies:
  These allow us to generate pseudonymized statistics on how our services are used, helping us tailor our website to user needs.
• Marketing Cookies:
  These enable us and third parties to analyze your pseudonymized usage behavior across websites, browsers, or devices using a unique user ID.

Cookie Management and Deletion

Cookies used on www.simultaneousinterpretation.eu help improve user experience and ensure the website functions properly. However, you may delete or block cookies through our website or your browser settings. Please note that doing so may affect the functionality and usability of the site.

• On-site Management:
  Click on the “Cookie Settings” button in the lower right corner to select your preferences and confirm them.
• Browser Settings:
  For more information on managing cookies, refer to your browser’s help section or visit relevant online resources.

3. Withdrawal of Consent

In cases where data processing is based on voluntary consent (as mentioned in point 2), consent may be withdrawn at any time by sending a short message to interpret@mmts.hu. Any data processing performed before withdrawal remains lawful.

4. Contractual and Legal Obligations, Applicable Laws

Data processing is carried out based on legal obligations or the performance of a contract in the following cases:

1. Performance of a Contract:

• Service Fulfillment:
  When you contact us via www.simultaneousinterpretation.eu and order a service, we process the necessary personal or company data (e.g., name/company name, address, email, phone number, payment data) for service provision and customer support.
• Billing:
  Provided data are used for issuing invoices and handling financial transactions.

2. Fulfillment of Legal Obligations:

• Tax Obligations:
  We process and store your personal data in compliance with tax laws (e.g., Act CL of 2017 and Act CXXVII of 2007).
• Accounting Regulations:
  Personal data are retained and processed in accordance with accounting laws.
• Other Legal Requirements:
  In certain cases, the law mandates data processing and retention (e.g., responding to authority requests or compliance with consumer protection laws).

These data processing activities are based on the data controller’s legitimate interest, the data subject’s consent, or relevant laws, ensuring that the data subjects’ rights and freedoms are not infringed.

If the data received is not from the data subject directly, consent from the data subject must also be obtained.

Applicable Legislation:

• Act CXII of 2011 – on the Right to Informational Self-Determination and Freedom of Information
• Regulation (EU) 2016/679 (GDPR) – General Data Protection Regulation
• Act CL of 2017 on the Rules of Taxation
• Act CXXVII of 2007 on Value Added Tax

5. Confidentiality Obligation

The data controller and all its employees undertake to maintain confidentiality, without time limitation, regarding any information received from the user/client via documentation, meetings, or any other means.

Confidential business information includes, but is not limited to:

• Intellectual property of the user/client (protected or not)
• Information about the client’s business operations and partners
• Any details shared with or learned by the data controller during service provision

The obligation extends to all client data, including those about third parties (e.g., address, phone number, demographics). Disclosure of such information would violate privacy rights, and therefore all such data is treated as strictly confidential.

The data controller is not permitted to disclose, publish, or otherwise exploit any such information to the detriment of the user/client. Any breach of confidentiality may result in legal and financial liability as per applicable laws.

6. Data Storage and Recipients

M&M Translation Services Kft. takes special care in securely storing and managing personal data to prevent unauthorized access, modification, deletion, or other security threats.

Hosting Provider:

• Company Name: Rackforest Zrt.
• Address: 1132 Budapest, Victor Hugo utca 11. 5th floor, B05001
• Tax Number: 32056842-2-41
• Phone: +36 1 211 0044
• Email: info@rackforest.hu

7. Data Transfers to Third Countries

The website www.simultaneousinterpretation.eu currently does not transfer personal data outside the European Economic Area (EEA), unless users contact us via our Facebook or Instagram pages.

In such cases, data may be transferred to the United States, where the platforms’ servers are located. To ensure data protection:

• Standard Contractual Clauses approved by the European Commission are applied.
• Compliance with Platform Policies: Facebook and Instagram (Meta Platforms Inc.) have committed to ensuring data protection.

Users will be notified in advance about any future international transfers. Transfers will only occur if fully compliant with GDPR.

Users will retain all data protection rights and may withdraw consent or object to such transfers at any time.

For questions, contact us at interpret@mmts.hu.

8. Data Subject Rights and Remedies

Right to Information, Access, Rectification

Visitors, clients, and partners of the www.simultaneousinterpretation.eu website are entitled to request confirmation as to whether personal data concerning them is being processed. If such processing is taking place, they have the right to access the purposes of the processing, the categories of personal data concerned, the recipients of the data, and the planned duration of the data processing.
The data subject may request the rectification, erasure, or restriction of processing of personal data concerning them and may object to the processing of such data.

Right to Restriction of Processing

• Website visitors and clients have the right to request the restriction of processing if:
• they contest the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data;
• the processing is unlawful, and they oppose the erasure of the data and request the restriction of their use instead;
• the controller no longer needs the personal data for processing purposes, but the data subject requires them for the establishment, exercise, or defence of legal claims;
• the data subject has objected to processing based on legitimate interest pending the verification of whether the controller’s legitimate grounds override those of the data subject.

If processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject’s consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State.

The controller shall inform the data subject before lifting the restriction on processing.

The controller must notify each recipient to whom personal data has been disclosed of any rectification, erasure, or restriction of processing unless this proves impossible or involves disproportionate effort.

Right to Erasure (“Right to be Forgotten”)

The data subject has the right to obtain from the controller the erasure of personal data concerning them without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

• the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
• the data subject withdraws consent on which the processing is based, and there is no other legal ground for the processing;
• the data subject objects to the processing and there are no overriding legitimate grounds for the processing;
• the personal data have been unlawfully processed;
• the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

The right to erasure shall not apply where processing is necessary for:

• exercising the right of freedom of expression and information;
• compliance with a legal obligation;
• reasons of public interest in the area of public health;
• archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes;
• the establishment, exercise, or defence of legal claims.

Right to Object

The data subject has the right to object at any time to processing of personal data concerning them based on the controller’s legitimate interest, including profiling. In such cases, the controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defence of legal claims.

Right to Data Portability

If data processing is based on the data subject’s consent or a contract and is carried out by automated means, the data subject has the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format and has the right to transmit those data to another controller without hindrance.
At the data subject’s request, where technically feasible, the personal data can be transmitted directly from one controller to another.

Right to Lodge a Complaint

If the data subject believes that their rights have been infringed upon during the processing of their personal data, they may contact the data controller at interpret@mmts.hu, or lodge a complaint with the competent supervisory authority:

National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11.
Mailing address: 1363 Budapest, Pf. 9.
Phone: +36 1 391 1400
Email: ugyfelszolgalat@naih.hu
Website: www.naih.hu

9. Other Provisions

For data processing activities not listed in this notice, the Data Controller shall provide information at the time the data is collected.

In compliance with legal obligations prescribed by law, the Data Controller shall disclose personal data to the authorities — provided that the authority has specified the exact purpose and the scope of the data — only to the extent strictly necessary to achieve the purpose of the request.